Play Responsibly Player Protection 18+ Only

wagiplus Responsible Gaming

Gaming should always be a source of entertainment, not stress. wagiplus is committed to providing a safe, fair, and enjoyable experience for every Filipino player — and that starts with playing responsibly.

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Set Your Time Limits Manage Your Budget Self-Exclusion Available Adults Only – 18+ Track Your Play History Support Available 24/7 Set Your Time Limits Manage Your Budget Self-Exclusion Available Adults Only – 18+ Track Your Play History Support Available 24/7

Our Commitment toSafe Play

wagiplus believes that entertainment should never come at the cost of your wellbeing. We have built a range of tools and resources to help every Filipino player stay in control of their gaming activity at all times.

Deposit Limits

You can set daily, weekly, or monthly deposit limits directly from your account settings to keep your spending within a comfortable range. These limits take effect immediately and can only be lowered right away — increases require a short cooling-off period to protect you from impulsive decisions. Setting a deposit limit is one of the most effective ways to ensure that gaming remains a leisure activity rather than a financial burden. We encourage all Filipino players to review their limits regularly and adjust them in line with their personal budget. Our support team is always available to help you configure these controls if you need assistance.

Session Time Reminders

Losing track of time is one of the most common challenges for online players, which is why wagiplus provides session time reminders that alert you after a set period of play. You can customise the reminder interval to suit your routine — whether that is every 30 minutes, every hour, or any duration you prefer. When the reminder appears, it is a good moment to pause, take a break, and reflect on whether you wish to continue. These gentle nudges are designed to keep you mindful of how long you have been playing without interrupting your enjoyment unnecessarily. Staying aware of your session length is a simple but powerful habit that supports long-term responsible play.

Self-Exclusion

If you feel that you need a longer break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend your account. During a self-exclusion period, you will not be able to log in, deposit, or participate in any games on the platform. We take self-exclusion requests seriously and process them promptly to ensure your protection begins as soon as possible. You can choose a cooling-off period of days, weeks, or months depending on what feels right for your situation. If you opt for permanent exclusion, our team will ensure your account is closed and your data handled in accordance with our Privacy Policy.

Activity History

Transparency is central to responsible gaming, and wagiplus gives you full access to your gaming and transaction history at any time. Reviewing your activity regularly helps you understand your patterns, identify any changes in behaviour, and make informed decisions about your play. Your history includes deposits, withdrawals, game sessions, and any limits or exclusions you have set. This information is presented clearly so that you can assess your habits without needing to contact support. Knowledge of your own activity is one of the strongest foundations for maintaining a healthy relationship with gaming.

Minor Protection

wagiplus is strictly an adults-only platform and does not permit anyone under the age of 18 to register or play. During the registration process, all players must confirm that they meet the minimum age requirement, and we conduct identity verification checks to support this policy. We strongly encourage parents and guardians to make use of parental control software to prevent minors from accessing online gaming platforms. If you suspect that a minor has accessed your account, please contact our support team immediately so that we can take appropriate action. Protecting young people is a responsibility we take very seriously across every aspect of our platform.

24/7 Support Access

Our dedicated support team is available around the clock to assist any player who has concerns about their gaming behaviour or needs help activating responsible gaming tools. Whether you want to set a limit, request a break, or simply talk through your options, we are here to help without judgement. Reaching out early is always the right move — our team is trained to provide guidance in a respectful and confidential manner. You can contact us at any time through the support channels listed on our platform. Your wellbeing matters more to us than any single gaming session.

Recognising Problem Gambling

Awareness is the first step. Here are some signs that gaming may be becoming a concern, and what you can do about it.

Warning Signs to Watch For

  • Spending more money or time on gaming than you originally planned or can afford.
  • Chasing losses by continuing to play in an attempt to win back money you have already lost.
  • Feeling restless, irritable, or anxious when you are not able to play.
  • Neglecting work, studies, family, or social responsibilities because of gaming.
  • Borrowing money or selling possessions to fund your gaming activity.
  • Hiding your gaming habits from family members or close friends.
  • Using gaming as a way to escape from stress, anxiety, or personal problems.

What You Can Do Right Now

If any of the warning signs above feel familiar, the most important thing is to take action sooner rather than later. Start by using the responsible gaming tools available in your wagiplus account — set a deposit limit, activate a session reminder, or request a cooling-off period. Talking to someone you trust, whether a friend, family member, or professional counsellor, can also make a significant difference. Problem gambling is a recognised condition that responds well to early intervention, and there is no shame in seeking help. The Philippine Amusement and Gaming Corporation (PAGCOR) and other local organisations provide free, confidential support for Filipino players who need it. Remember that gaming is meant to be enjoyable — if it stops feeling that way, it is time to pause and reach out.

Common Questions About Responsible Play

Quick answers to what Filipino players most often ask about staying safe on the wagiplus platform.

You can set a deposit limit by navigating to the Responsible Gaming section within your account settings. From there, choose whether you want a daily, weekly, or monthly limit and enter the maximum amount in Philippine pesos (PHP) that you are comfortable depositing within that period. The limit takes effect immediately once saved. If you wish to lower your limit, the change applies right away. If you want to raise it, a short waiting period applies to give you time to reconsider. If you need help finding the setting, our support team is available 24/7 to guide you through the process.

Yes. wagiplus offers a temporary self-exclusion or cooling-off option that lets you pause your account for a set period without permanently closing it. You can choose a break of several days, weeks, or months depending on what you need. During this time, you will not be able to log in, deposit, or play. Once the period ends, your account will be reactivated automatically. If at any point during your break you feel you need to extend it, simply contact our support team and we will arrange that for you without any hassle.

wagiplus is strictly for adults aged 18 and above. Gaming is not suitable for individuals who are under the legal age, those who are in financial difficulty, or anyone who has previously been identified as having a gambling problem. We also advise against playing when you are feeling emotionally distressed, as this can affect decision-making and increase the risk of problematic behaviour. If you are unsure whether gaming is right for you at a particular time, it is always better to take a break and return when you feel more settled. Our platform is designed for entertainment, and we want every player to enjoy it in a way that is safe and sustainable.

Several organisations in the Philippines offer free and confidential support for individuals affected by problem gambling. PAGCOR operates a responsible gaming programme that includes counselling and referral services for Filipino players. The National Council for Mental Health (NCMH) also provides mental health support that covers gambling-related concerns. We encourage any player who feels they may have a problem to reach out to these organisations without delay. You can also contact the wagiplus support team at any time — while we are not a counselling service, we can help you activate account controls and point you towards the right resources. Seeking help is a sign of strength, and you do not have to face this alone.

Play Smart, Play Safe

Gaming is best enjoyed when it stays fun. If you have questions about responsible gaming tools or need support, our team is ready to help you every step of the way.